Certified ISO 26000 Foundation (2 days)

Become acquainted with the best practices for implementing and managing a social responsibility guidance based on ISO 26000

This course enables participants to learn about the best practices for implementing and managing a social responsibility program as proposed in ISO 26000:2010. The participant will learn the different core subjects and issues: human rights, labour practices, the environment, fair operating practices, consumer issues, community involvement and development. This training is fully compatible with SA8000 (Global social accountability standard by the Social Accountability International).

Who should attend?

  • Members of a social responsibility team
  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a social responsibility program
  • Persons responsible for a social responsibility program or conformity in an organization
  • Members of a social responsibility team
  • Auditors

Learning objectives

  • To understand the implementation of a social responsibility program in accordance with  ISO26000
  • To understand the relationship between a social responsibility program and the compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a social responsibility program
  • To acquire the necessary expertise to contribute in implementing a social responsibility program as presented in ISO26000

Course Agenda

Day 1: Introduction to Corporate Social Responsibility concepts as defined by ISO 26000

  • Normative, regulatory and legal framework related to organizations’ social responsibility
  • Fundamental principles of organizations’ social responsibility
  • Introduction to management systems and the process approach
  • Presentation of ISO 26000 clauses and its six core subjects
  • General requirements: presentation of the clauses 4 to 7 of ISO 26000
  • Implementation phases of the ISO 26000 program
  • Continual improvement of a social responsibility program
  • Conducting an ISO 26000 audit

Day 2: Implementing controls in social responsibility according to ISO 26000 and Certification Exam

  • Development of a social responsibility policy and objectives
  • Human rights issues and best practices
  • Labour practices issues and best practices
  • The environment issues and best practices
  • Fair operating practices issues and best practices
  • Consumer issues and best practices
  • Community involvement and development issues and best practices
  • Certified ISO 26000 Foundation exam



Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To beneft from the practical exercises, the number of training participants is limited

Examination and certification

  • The “Certified ISO 26000 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of social responsibilities
    • Domain 2: Social responsibility program
  • The “Certified ISO 26000 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • A certificate of Certified ISO 26000 Foundation will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential

 General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPE (Continuing Professional Education) credits will be issued to participants
  • ISO 26000 is guidance on social responsibility and it is not a certifiable standard for an organization
  • In case of failure of the exam,participants are allowed to retake the exam for free under certain conditions

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