ISO 9001 Foundation (2 days)

Become acquainted with the best practices for implementing and managing a Quality Management System (QMS) based on ISO 9001

This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2008, as well as ISO 9004:2009 (Managing for the sustained success of an organization -- A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Who should attend?

  • Members of a Quality team
  • Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
  • Staff involved in the implementation of the ISO 9001 standard
  • Staff involved in operations related to a QMS
  • Auditors

Learning objectives

  • To Understand the implementation of a Quality Management System in accordance with ISO9001
  • To Understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To Know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
  • To Acquire the necessary Knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO9001

Course Agenda

Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001

  • Introduction to the ISO 9000 family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles of Quality Management
  • General requirements: presentation of the clauses 4 to 8 of ISO 9001

Day 2: Implementing requirements from ISO 9001:2008 and Certification Exam

  • Implementation phases of the ISO 9001 framework
  • Continual improvement of Quality
  • Conducting an ISO 9001 certification audit
  • Certified ISO 9001 Foundation Exam

Prerequisites

None

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and certification

  • The “Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality Management
    • Domain 2: Quality Management System (QMS)
  • The “Certified ISO 9001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • A certificate of Certified ISO 9001 Foundation will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
    • A participation certificate of 14 CPE continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

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